Forum Discussion
Paulo_Abreu
3 years agoFrequent Visitor
Reload data problem via on premises gateway (Excel, Portugal locale)
Hi, need some help here, TIA! Folder data source, excel files, column with decimal value converts fine, everything OK in Power BI Desktop Publish to Service, when it refreshes data (just after p...
- 3 years ago
Update, problem solved!
For some reason PBI service has a problem dealing with "xls" compability mode files. Saving them as "xlsx" solved the problem, now its updating and showing data correctly
Paulo_Abreu
3 years agoFrequent Visitor
Hi again, just forget this last message, problem remains the same. The error above was due to very obvious reason (no access to share from where I was... dahhh)
- GilbertQ3 years agoSuper User
Hi Paulo_Abreu
Can you make sure that you can access that share from the Gateway (also make sure that you log in with the same account which you configured in the PBI Service)