Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
4 years ago

Refreshing the source turns all Visuals blank

The dashboard works fine in desktop, but after a refresh it turns blank.
Right after upload:

And after a refresh:


I've seen other topics with a simmilar question, but without a silution.

4 Replies

    • Anonymous's avatar
      Anonymous
      Not applicable

      Thanks. The link you shared is a post with another link which says:
      "the dataset for that app report was in another app the user didnt have read\compile permits, added the needed permit on source dataset and it started working. "
      But that is not the issue here. The source is the same as for 6 other reports which are refreshing and showing fine. Any more ideas?

  • Hi Anonymous ,

    Please check if your filters are set to boolean values.

    For your convenience, I quoted the solution of  @Wouter  in this issue.

    Situation.

     

    Created a nice report on a sharepoint list. Showed it to my client on the desktop and even the published version. General reaction ..==> "giveme giveme". Okay, give me 5 minutes and you are good to go...but then.. set up scheduled refresh.

     

    Before refresh:

     

     

     

    After refresh:

     

     

     

    Tried a zillion things (removing backgrounds, all kinds of powerquery stuff, changing filters, sources, downloading PBIX refresh locally, etc..)

     

    Finally edited the report in de powerbi services.

     

     

     

    Selected all (empty) visuals and copied them to a new TAB. By the way duplicate page does not work.

     

     

     

    Et voila.

     

     

     

    Okay so the data is still there. Copied all original report like this. Ending up with some extra tabs.

     

     

     

    Let's refresh again: After changing some date in the source so I'm sure the data is really refreshed.

     

    Still the original reports show up empty. The new (v2) version all showed refreshed data.

     

    Okay let's download the report and see what powerbi desktop will do/show/discover/debug..??

     

    Compered report "planning" and "planning v2" (the version created online).

     

    Quickly discovered difference in Page level filter:

     

    Report "Planning"

     

     

    Report "Planning v2"

     

     

     

     

     

    In retrospective: DO NOT USE BOOLEANS IN FILTERS.

     

    Change it to text in powerquery, change you're filter setting, and you are good to go!!.


    Hope it helps!

     

    Best Regards,
    Community Support Team _ kalyj

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • Anonymous's avatar
      Anonymous
      Not applicable

      Thanks for that, but its not it. there are 4 slicers: 3 text and 1 date. There are no page, visual or report level filters.