Skip to main content
Showing results for 
Search instead for 
Did you mean: 

Find everything you need to get certified on Fabric—skills challenges, live sessions, exam prep, role guidance, and more. Get started

Advocate I
Advocate I

Refreshes not working on Power BI Service

I'm running into some issues with refreshing reports in the service today. The scheduled refreshes are taking way longer than normal (>2 hours). And manual refreshes aren't working at all. I click refresh and the "preparing to refresh" pop up comes up for a bit then dissapears and nothing happens. Refreshes on Power BI desktop are working fine though. Is anyone else having issues or does anyone know how to solve it?


The issue seems to have resolved itself now, we've not changed anything. Bit of a strange one

View solution in original post

Super User
Super User

Hi. Which licence do you have? The usual non dedicated capacity environments have some limitations. One of the is a 2 hours window to refresh. After that it will fail. The time of the refresh can be related with the performance of the source, the complexity of the script (Power Query transformations) or the bandwidth if it's an onpremise source.

You might need to deep dive on those situations. DBs usually can show query timings in order to know if there is a performance issue on the source or the Transformations.

I hope that helps,

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Happy to help!

LaDataWeb Blog

The issue seems to have resolved itself now, we've not changed anything. Bit of a strange one

Frequent Visitor

+1 having issues with running manual refreshes. Scheduled refreshes this morning 0500-0700 seems to have ran fine.

Helpful resources

July 2024 Power BI Update

Power BI Monthly Update - July 2024

Check out the July 2024 Power BI update to learn about new features.