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shanebo3239's avatar
shanebo3239
Icon for Helper I rankHelper I
8 years ago

Refreshes Failing to the Eastern US Datacenter

Anyone else seeing this?  All of our data set refreshes have been failing since 1030AM EST.

 

Last refresh failed: Tue Dec 12 2017 13:10:06 GMT-0500 (Eastern Standard Time) 
The last refresh attempt failed because of an internal service error.
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Cluster URI:WABI-US-GOV-VIRGINIA-redirect.analysis.usgovcloudapi.net
Activity ID:6160a00b-0d65-4495-8e2b-ec1d9e0e210b
Request ID:6d189754-49da-4c2b-9d80-9fd694a318eb
Time:2017-12-12 18:10:06Z

1 Reply

  • v-jiascu-msft's avatar
    v-jiascu-msft
    Icon for Microsoft Employee rankMicrosoft Employee

    Hi shanebo3239,

     

    It could be a temporary error. How is it now?

    If the issue is still on, please provide a Fiddler trace and the Gateway log. You can send me through the private message or create a support ticket here with these files.

    create ATicket

     

    Best Regards,

    Dale