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binamac's avatar
binamac
Frequent Visitor
7 years ago
Solved

Refresh now is not working

Hello,   I am having issues with refreshing the dataset. Some of my datasets won't refresh when I click "Refresh now". It shows a box labeled "Preparing for refresh" but nothing happens.   I ha...
Need Help
  • v-cherch-msft's avatar
    v-cherch-msft
    7 years ago

    Hi binamac 

    I cannot reproduce the same issue.I would suggest could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

    Regards,

v-cherch-msft's avatar
v-cherch-msft
Microsoft Employee
7 years ago

Hi binamac 

I cannot reproduce the same issue.I would suggest could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

Regards,

  • binamac's avatar
    binamac
    Frequent Visitor
    7 years ago

    Oh ok. Thank you, I didn't know that.

     

    Apparently this issue stopped. It was happening yesterday at morning, but afternoon it was ok.

     

    Thanks!