Refresh not working in Power BI service

[amabrenda1986]

Hello 

When I click on Update Now for either the report, Dashboard or data set, the data is not updated in Power BI visuals. 

The Visuals in the Power BI service only shows updated data after I have updated the report via the desktop, Publish the report to the service.

Also, even the scheduled refresh is not workingas schduled. it adds 15mins extra to the scheduled time e.g. if I have set the refresh to work at 5:00pm, it starts the refersh at 5:15pm. 

How can i acheive a realt time refersh for a report that is embedded into D365 Customer engagement module

[v-binbinyu-msft · Accepted solution]

Hi @amabrenda1986 ,

Plese try to create report with Direct Query or Live Connection connect type.

For schedule, the target is to initiate the refresh within 15 minutes of the scheduled time slot, but a delay of up to one hour can occur if the service can't allocate the required resources sooner. Refresh can begin as early as five minutes before the scheduled refresh time.

For more details, you can read related document: Configure scheduled refresh - Power BI | Microsoft Learn

Best regards,
Community Support Team_Binbin Yu
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