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Anonymous
Not applicable

Refresh not working after resetting refresh after inactivity failure

I am having an issue with the Power BI refresh. On a few reports I have the refresh set but it does not send me a notification when the refresh fails nor does it show up under the data sets tab under "Next Refresh". Other reports coming the the same gateway and same data source do not have this issue. A few of them were kicked off due to inactivity so I went and  reset the refresh, still does not show under "Next Refresh".

 

FYI on the second picture where it says "Due to inactivity, your scheduled refresh has been disabled. We're starting it again now.....". I got this same message yesterday. So apparently they didnt start it again now??

 

Any idea on how to fix this problem?

 

Dataset snip.PNGRefresh Snip.PNG

2 REPLIES 2
v-alq-msft
Community Support
Community Support

Hi, @Anonymous 

 

After two months of inactivity, scheduled refresh on your dataset is paused. A dataset is considered inactive when no user has visited any dashboard or report built on the dataset. At that time, the dataset owner is sent an email indicating the scheduled refresh is paused. The refresh schedule for the dataset is then displayed as disabled. To resume scheduled refresh, simply revisit any dashboard or report built on the dataset.

 

For further information, please refer to the official document .

 

Best Regards

Allan

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

GilbertQ
Super User
Super User

What I would do is to turn off the scheduled refresh.

Wait a few minutes, enable it again and then see if it refreshes?




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