Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
4 years ago
Solved

Refresh in Service error : Could not establish trust relationship for the SSL/TLS secure channel

Hello !

 

I found many topics close to my issue but I don't understand the solutions or maybe it doesn't apply to my case.

My report is refreshing well in Power Query editor and also in the PBI Desktop app, but once published in the service refresh is not working anymore because of this error :

In this report I have a query that follow this logic :

Step 1 : Get data from an Excel file on a files server

Step 2 : Get data from a web API

Step 3 : Append Step 1 and Step 2

 

In an other report I do the same thing with an Excel file stored on Sharepoint instead of files server and it's working fine in Service.

So I guess the issue is coming from the On-Premises Gateway which connect the files server to the Service but then I don't understand how to fix the problem.

 

If someone knows the answer and can explain the solution I'd be glad to read from you 🙂

Thanks in advance.

Best regards,

Cado

  • Anonymous's avatar
    Anonymous
    4 years ago

    Hi Anonymous 

     

    None of these solutions works for me. So I moved my datasources from server files to Sharepoint so I don't need the on-premises gateway anymore and it's working now.

    I think Power BI doesn't like when mixing local files with web API in a single query.

     

    Thank you for your time and have a good day,

    Cado

2 Replies