Forum Discussion
Refresh failures- onedrive dataset
Hi Everyone,
I am having issues refreshing my data from a onedrive excel doc, here is the error.
- Cluster URIWABI-CANADA-CENTRAL-B-PRIMARY-redirect.analysis.windows.net
- Activity ID9455ff5f-ff8e-4fbe-b3c6-53195f1cb427
- Request IDdaaeb7b8-5cdd-3e52-b68e-f1e0df82d2e4
- Time2021-12-14 18:11:55Z
Typically when I have issues refreshing this dataset I go to settings --> onedrive credentials --> sign in. When I do this a window comes up to say configure then I click sign in and nothing occurs after this. Can anyone help me out?
1 Reply
Hi， smiths90 ；
1.When you sign in with your Microsoft account, be sure to select Keep me signed in. Power BI can then synchronize any updates you make in the file in Power BI Desktop with datasets in Power BI.
If you've changed your Microsoft credentials, you can't synchronize changes between your file on OneDrive and the dataset in Power BI. You need to connect to and import your file again from OneDrive.
https://docs.microsoft.com/en-us/power-bi/connect-data/refresh-desktop-file-onedrive
2.Data refresh can also fail due to expired cached credentials. Clear your internet browser cache by going signing into Power BI and going to
https://app.powerbi.com?alwaysPromptForContentProviderCreds=true. This forces an update of your credentials.3.You may encounter
GatewayNotReachablewhen trying to set credentials for a data source. This can be the result of an outdated gateway. Install the latest gateway and try again.https://docs.microsoft.com/en-us/power-bi/connect-data/refresh-troubleshooting-refresh-scenarios
4.Try reconnecting to desktop and publishing to service.
Is this issues just happened recently? It was normal to refresh before?
Best Regards,
Community Support Team_ Yalan Wu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
