Forum Discussion

cporteous's avatar
cporteous
Icon for Most Valuable Professional rankMost Valuable Professional
9 years ago

Refresh failure notification not working

I hope someone can assist here...   Im having an issue with the refresh failure notifications. This is based on an Enterprise Gatewat connection, not personal.   I have managed to invoke 3 differ...
Need Help
vrossouw's avatar
vrossouw
Icon for Helper III rankHelper III
9 years ago

We have the same issue.   Have set the "alternate" email in the Admin Centre, but still don't get any notification emails.

DimitriNoyen's avatar
DimitriNoyen
Frequent Visitor
9 years ago

Same issue here. Used enterprise gateway and publishing account is my own email.

  • LuukTijssen's avatar
    LuukTijssen
    New Member
    9 years ago

    Some of my reports have been failing too, but only a few of them have sent me an email... Did any of you find reason for the missing emails?