Refresh failure -It looks like the refresh token expired. Please go to this dataset's settings page

[IlayajShaik]

We are facing below issue while refreshing on reports in Power BI service. Please provide the solution.

Refresh failure -It looks like the refresh token expired. Please go to this dataset's settings page

[v-achippa]

Hi @IlayajShaik,

Thank you for reaching out to Microsoft Fabric Community.

Thank you @Zanqueta for the prompt response. 

As we haven’t heard back from you, we wanted to kindly follow up to check if the solution provided by the user for the issue worked? or let us know if you need any further assistance.

Thanks and regards,

Anjan Kumar Chippa

[v-achippa]

Hi @IlayajShaik,

We wanted to kindly follow up to check if the solution provided by the user for the issue worked? or let us know if you need any further assistance.

Thanks and regards,

Anjan Kumar Chippa

[Zanqueta · Accepted solution]

Hi @IlayajShaik 

In practical terms, this error is not about DAX or query logic; it is about the connection between the Power BI Service and your data source.

Approach 1 – Operational, quick fix

• Go to Dataset Settings > Data source credentials.

• Select Edit credentials, sign in again, and save.

• Run a manual refresh to confirm the issue is resolved.

Approach 2 – Structural prevention

• Verify gateway status and gateway credentials (if used).

• Introduce or refine the use of service accounts for data connections.

• Ensure regular scheduled refresh and a clear process for updating credentials whenever passwords or security policies change.

If this response was helpful in any way, I’d gladly accept a 👍much like the joy of seeing a DAX measure work first time without needing another FILTER.

Please mark it as the correct solution. It helps other community members find their way faster (and saves them from another endless loop 🌀.