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shaikhzdandg
Helper I
Helper I

Refresh fails in Service saying Access Token has expired

The Power BI report refreshes fine locally, However when published to PBI Service it say Access token expiored resubmit with a new one, Tried to do this by going to the  Data Source credentials and gateway and cloud connections, b ut there isn't any option in this to go through the authentication process again, 

 

This report connects to 1 dataflow and 4 tables from ON PREM DB, so combination of both cloud and ON PREM connection 

 

any idea how to get this to refresh successfully

 

image.pngimage.png

 

2 REPLIES 2
Anonymous
Not applicable

Hi, @shaikhzdandg 

It is recommended that you use the following methods to troubleshoot the problem.


1. Is your current gateway up to date, after upgrading the gateway you can try to recreate the connection instead of the existing connection method.

 

2. Check that other datasets that use the gateway refresh properly when the connection is properly configured. If not, log in to the gateway again to refresh the tokens.

For details information, I think this thread would be helpful. 
Dataflow Error: Access token has expired resubmit ... - Page 4 - Microsoft Fabric Community

 

Best Regards,
Yang

Community Support Team

 

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know.
Thanks a lot!

How to get your questions answered quickly --  How to provide sample data in the Power BI Forum

 

lbendlin
Super User
Super User

what made you choose to access the dataflow via a gateway ?

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