Forum Discussion
ismail95
2 years agoFrequent Visitor
Refresh failed while having day off
I have a dashboard which has automatic refresh setup on a daily basis. While I work it refreshes automatically. However, when I have day off, it fails to refresh, next day when I log in to work, I se...
arvindsingh802
2 years agoCommunity Champion
Can you confirm on below
1. Data source
2. Where the gateway has been configured
3. Owner of the data source
ismail95
2 years agoFrequent Visitor
1. Data source: It is an excel file which is saved under shared folder.
2. Where the gateway has been configured: on premises
3. Owner of the data source: enterprise
- arvindsingh8022 years agoCommunity Champion
Can you canfirm if the gateway is hosted on you personal machine or on a server ?
- ismail952 years agoFrequent Visitor
It is centrally managed gateway and I think it is on server. How can I check it?
- arvindsingh8022 years agoCommunity Champion
As its managed by enterprise, hosted on a server, then it should be impacted by if the dataset owner is logged in or not during refresh Please share the entire error message as well as dataset confirguration settings (you can mask/hide sensitive data)