Forum Discussion

ismail95's avatar
ismail95
Frequent Visitor
2 years ago

Refresh failed while having day off

I have a dashboard which has automatic refresh setup on a daily basis. While I work it refreshes automatically. However, when I have day off, it fails to refresh, next day when I log in to work, I se...
Need Help
arvindsingh802's avatar
arvindsingh802
Community Champion
2 years ago

Can you confirm on below
1. Data source

2. Where the gateway has been configured

3. Owner of the data source

  • ismail95's avatar
    ismail95
    Frequent Visitor
    2 years ago

    1. Data source: It is an excel file which is saved under shared folder.

    2. Where the gateway has been configured: on premises

    3. Owner of the data source: enterprise

    • arvindsingh802's avatar
      arvindsingh802
      Community Champion
      2 years ago

      Can you canfirm if the gateway is hosted on you personal machine or on a server ?

      • ismail95's avatar
        ismail95
        Frequent Visitor
        2 years ago

        It is centrally managed gateway and I think it is on server. How can I check it?