Forum Discussion
Refresh failed due to gateway configuration issues.
HI ALL
I am failing to refresh a report with the following error:
Refresh failed due to gateway configuration issues.
This dataset requires a properly configured gateway in order to refresh.If you're using personal mode, please make sure your gateway is online.If you're using enterprise mode, please make sure you've added the following data sources in the Gateway Management PortalMySql { server : "localhost" , database : "DB" }
Please try again later or contact support.
If you contact support, please provide these details.
Activity ID: 67750544-d437-4c6a-9d5a-ed51d0efaede
Request ID: 1b0a07e8-af32-3cb8-4b6d-571c7a56621a
Correlation ID: 3c2ac6e9-96de-9495-e51a-512a8854e86c
Time: Wed Jan 16 2019 14:51:02 GMT+1100 (AUS Eastern Daylight Time)
Version: 13.0.7840.233
Cluster URI: https://wabi-australia-southeast-redirect.analysis.windows.net
I am using the same gateway and cluster with another report and it works fine.
What am I missing?
How this should be fixed?
Cheers!
Update
The bottom line, Power BI is a buggy tool.
As mentioned in the previous post, removing the JOIN clause from the query solved the original issue.
I found other issues on the way. For example re-publishing a report will not reflect all changes. The workaround will be to delete the dataset from Power BI service and re-publish a fresh copy (not overwrite).
Hope someone will find this post helpful.
Cheers!
A
6 Replies
Update
The bottom line, Power BI is a buggy tool.
As mentioned in the previous post, removing the JOIN clause from the query solved the original issue.
I found other issues on the way. For example re-publishing a report will not reflect all changes. The workaround will be to delete the dataset from Power BI service and re-publish a fresh copy (not overwrite).
Hope someone will find this post helpful.
Cheers!
A
HI ALL,
These are my findings so far.
I simplified my query in the SQL statement.
At first, my query contained a JOIN between 3 tables.
i.e.
select * from A INNER JOIN B INNER JOIN C ON A.id = B.id and A.id = C.id
Now I have changed it to a simple query.
select * from A.
After the change the refresh works as expected.
The question is about the JOIN caluse. Isn't it allowed? It is NOT supported?
The work around will be, I believe, to upload each table in a seperate query and join them in the Power BI relationship module.
Need to test if this works, though.
Thanks!
Alex_OoiHelper IV
No way! This is too much of a hassle! I'd rather refresh it manually from my desktop and hit publish every time after that then. Thanks for informing.
v-yulgu-msftMicrosoft Employee
Hi Anonymous,
Apart from MySQL Database, is any other type of data source contained in current dataset? If so, you also need to add that data source to Data Gateway.
Regards,
Yuliana Gu
Hi v-yulgu-msft
No other data source in this specific dataset.
I do have other data set(s) that use the same gateway and same MySQL DB, and there are no issues there.
Thanks
A