Forum Discussion

DarshanGandhi's avatar
DarshanGandhi
New Member
9 years ago
Solved

Refresh failed - Status code 400

Hi,

 

My existing dashboards refresh is failed and it showing error even after trying to make sure that credentials were correct.
I tried, many times, entering credentials, but its not taking it (please note credentials are correct).

 

Its showing STATUS CODE: 400

 

Not sure what is wrong here. Is anyone facing same issue?

 

 

  • Hi DarshanGandhi,

     

    From the image, it seems that you use web data source connect to SharePoint online file, right? If it is, please use the OAuth2 authentication instead of the Basic.

     

    Best Regards,
    Qiuyun Yu

10 Replies

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Community Support

    Hi DarshanGandhi,

     

    From the image, it seems that you use web data source connect to SharePoint online file, right? If it is, please use the OAuth2 authentication instead of the Basic.

     

    Best Regards,
    Qiuyun Yu

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi,

      Could you plesae help me with the same issue. I am not able to see Oauth as an option for my problem. Really need your help to resolve this issue.

      • chocy's avatar
        chocy
        Frequent Visitor

        hey faizannaeem,

         

        It was fixed very simply, I realised the ones with x next to them are the ones that are failing and need to have credetials updated. As i had been trying to update the credtials on the ones that didnt have x's next to them thinking they were the ones that needed to be fix. once i realised this i was able to update the credentials on them all and it was fixed.

    • DarshanGandhi's avatar
      DarshanGandhi
      New Member

      Hi Qiuyun Yu,

       

      Yes it indeed worked out.

      Thanks for your help.

       

      Regards.

      DG

    • SabaM's avatar
      SabaM
      Advocate I

      Hello,

      I have almost the same issue, tried to change Authentication method but in the list only 1 option is available

      "WindowsWithoutimpersonation"

      I'm taking excel files from dropbox and want to set up a scheduled updates but due to aforementioned credential error not able to get updates

       

      • Anonymous's avatar
        Anonymous
        Not applicable

         

        I can select only bellow options , no AUTH2