Skip to main content
Showing results for 
Search instead for 
Did you mean: 

The ultimate Microsoft Fabric, Power BI, Azure AI & SQL learning event! Join us in Las Vegas from March 26-28, 2024. Use code MSCUST for a $100 discount. Register Now

Advocate II
Advocate II

Refresh failed:Premium Capacity Metrics

I'v got a mail:

An error occurred while processing the data in the dataset.

Refresh failed:

Power BI Premium Capacity Metrics has failed to refresh.
Failure details:

No capacities found. You need to be a capacity admin of at least one or more capacities. Table: QueryMetrics.


Some day's, this refresh seems to be possible, some day's there is an error.

I have not changed anything in my roles. (and i 'm not aware of the fact another colleque should have done some changes).


How can I check this?

Are there other users with the same refresh problem? 

Do they have als other refresh problems? with other published pbi-reports?


Responsive Resident
Responsive Resident

I got this error, started Tuesday 03/10/2023 this week. I will look into the new app as I noticed that there was a new version. 

Frequent Visitor

I got the same error.

Helper IV
Helper IV

I got the same error message 231001 for the refresh of the Metric app.
After reading the note in the app that you see below, I upgraded to the new app and the problem was solved.

Gen2 Deprecation

The PBI Premium Metrics app Will be deprecated in Fall of '23. After 10/1 please install the Fabric version of

the metrics app to ensure accuracy of analysis for all platform features.

You need to install the Fabric version, than it will work again.
Microsoft Fabric Capacity Metrics

But will it work with premium capacities that are not Fabric? Is not possible to mantain the current version of the PBI Metric app?


Helper IV
Helper IV

Yes, we got this error message today also for the first time.

Same here, was working fine up until now. Resetting the user doesn't seem to solve the issue so far.

Just yesterdy night the same error happened to me, the same user and permissions that last year, and never failed before...

Starting from 1st october the current Premium capacity metrics has been depriciated, please install Microsoft Fabric Capacity Metrics app and you will be good to go

If this post helps, then please consider Accept it as the solution, Appreciate your Kudos!!
Proud to be a Super User!!

This doesn't have refresh data.


Hi @eddydm,

When did the last problem occur? It seemed that the problem has been fixed serveral days ago, could you please check if the problem has been occured in recent days and post your detail information if possible?



Daniel He

Community Support Team _ Daniel He
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

i'v received a mail on 22/12/2018 aubout the premium capacity metrics that has been failed.

Hi @eddydm,

Due to I could not reproduce your problem, I sugget you create a support ticket here:



Daniel He

Community Support Team _ Daniel He
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Fabric Community Conference

Microsoft Fabric Community Conference

Join us at our first-ever Microsoft Fabric Community Conference, March 26-28, 2024 in Las Vegas with 100+ sessions by community experts and Microsoft engineering.

February 2024 Update Carousel

Power BI Monthly Update - February 2024

Check out the February 2024 Power BI update to learn about new features.

Fabric Career Hub

Microsoft Fabric Career Hub

Explore career paths and learn resources in Fabric.

Fabric Partner Community

Microsoft Fabric Partner Community

Engage with the Fabric engineering team, hear of product updates, business opportunities, and resources in the Fabric Partner Community.

Top Solution Authors
Top Kudoed Authors