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Mardin's avatar
Mardin
Advocate IV
7 years ago
Solved

Refresh error: Reason: PrivacySetting - "Information is needed in order to combine data"

Hello,   Since beginning of this week a bunch of our reports have started to fail out of the blue. They have worked perfectly fine for the last 6 months but suddenly can't refresh with below error:...
Need Help
  • Mardin's avatar
    Mardin
    7 years ago

    Hi Anonymous and everyone else.

     

    I think I have narrowed the changes of Privacy Settings in Gateway data source list down to the launch of Dataflows which happened same week.

     

    The way Dataflows currently work has some unwanted sideeffects on Gateway Data source settings. If I add a Dataflow from Source A it will automatically change Source A privacy settings to "None" in the Gateway settings.

     

    If I then change Source A back to "Organisational" in my Gateway settings my Schedules Refresh works again. Untill next time I go and fiddle around with a Dataflow from Source A resulting it to change back to "None" in Gateway settings.

     

    ... in addition, let's say you don't have a Source B in your Gateway source list yet. The moment you add a Dataflow from Source B it will automatically add Source B to your Gateway source list resulting in potentially unwanted sources in the Gateway....

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Hi,

 

We recently started getting this error for one of our report refresh. I read all the comments and tried all the possible ways to make this work but, no luck.

 

I have set all the permissions to Organisation level. For me it is giving the error for Adobe Analytics. Following is the error snapshot. Before setting the permission it was giving the following error

 

After setting the privacy level now I am getting following error:

 

Can anyone please help me with this. I have tested all the connections on Power BI desktop and everything is working fine. But this error starts after publishing the report and try to refresh the dataset.

Please let me know if anyone have resolved this issue. Thanks in advance!