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Angith_Nair's avatar
Angith_Nair
Continued Contributor
4 years ago

Refresh Timeout Error.

Hello team, Hope you all are doing good. I'm facing a problem of Timed Out error in service. I have a pro account and when I initially refresh the dataset on service, it gives "Timed Out" error afte...
Need Help
Angith_Nair's avatar
Angith_Nair
Continued Contributor
2 years ago

Hi Uniqueusername ,

In our case the data was significantly big and as the refresh occurs in a shared memory in pro account, we moved towards premium account which gave us a dedicated memory to refresh the report after consulting with Microsoft Support team. 

Uniqueusername's avatar
Uniqueusername
Helper III
2 years ago

thanks for that. We are on a premium subscription as well. Were you facing the slow refresh times while scheduling auto refresh through the gateway ?

 

I have been noticing my reports taking a lot longer to refresh for some reason as compared to some of the other reports which are on the same workspace on the gateway. My reports seem to take for hours compared to a forced, on-demand refresh taking a few minutes

The storage mode my model has is a mixed with DirectQuery , dual and import modes