Forum Discussion

ptmuldoon's avatar
ptmuldoon
Resolver I
2 years ago
Solved

Refresh Failing; Internal Service Error

I've recently starting receiving an Interal Service Error on my schedueled refresh of a data model.   I have things setup where I update/download every 2 hours a collection of json files and then hav...
Need Help
  • ptmuldoon's avatar
    ptmuldoon
    2 years ago

    I think I found my issue, and in my instance, this is a issue with daily API call to get the json data.  I found in that one of my files is downloading at 1kb file and in looking at that I see an SSL handshake error when it attempting to get the json data.   It does seem sporatic though as my 11am scheduled API call downloading them all correctly.

ptmuldoon's avatar
ptmuldoon
Resolver I
2 years ago

I think I found my issue, and in my instance, this is a issue with daily API call to get the json data.  I found in that one of my files is downloading at 1kb file and in looking at that I see an SSL handshake error when it attempting to get the json data.   It does seem sporatic though as my 11am scheduled API call downloading them all correctly.

Anonymous's avatar
Anonymous
Not applicable
2 years ago

Hi, ptmuldoon 

It's great to hear that you've been able to find the problem and share the solution. 

 

Best Regards

Jianpeng Li