Forum Discussion

schoden's avatar
schoden
Post Partisan
6 years ago

Refresh Failed

Hi Community,   Would anyone be knowing the reason behind the failure. It worked fine last few months and recently started popping error m   Failure details: The last refresh attempt failed becau...
Need Help
schoden's avatar
schoden
Post Partisan
6 years ago

Hi Anonymous 

Yes the refresh is working on Desktop.

Credentials has not been changed.

 

 

 

Anonymous's avatar
Anonymous
Not applicable
6 years ago

There can be more than 1 scenarios for an internal service error. In my case, re-publishing the report after downloading a latest version of the Power BI desktop resolved the issue.

 

If you have recently made changes to your report and published the report to the service, a chance of this error could be with your cachce. When you publish the report can you clear the cache and try to publish.

 

If issue persists, you can run a fiddler trace further to see where exactly the issue occurs..

https://powerbi.microsoft.com/en-us/documentation/powerbi-gateway-onprem-tshoot/#fiddler-trace

 

More details from your side like, the type of source you are using could help.

  • schoden's avatar
    schoden
    Post Partisan
    6 years ago

    Hi Anonymous 

     

    I recently republished the old report with updated version from the desktop.  

    Like you mentioned, I suspected the cache which I cleared it.  

    The datasource is SQL and it is connected via gateway.