Forum Discussion

Post Partisan

6 years ago

Refresh Failed

Hi Community, Would anyone be knowing the reason behind the failure. It worked fine last few months and recently started popping error m Failure details: The last refresh attempt failed becau...

Anonymous

Not applicable

6 years ago

It would be clear if you can specifiy what source are you trying to refresh the data from!

Check these!!

Is the refresh working from Desktop?
Any recent changes to the credentials you use to refresh ?

Post Partisan

6 years ago

Hi Anonymous

Yes the refresh is working on Desktop.

Credentials has not been changed.

Melvlee
Helper I
6 years ago
Hi schoden ,
Did you check the refresh history on Power BI service? It would reveal more details.

If this helps, please give me a kudo. Thanks a lot.
Anonymous
Not applicable
6 years ago
There can be more than 1 scenarios for an internal service error. In my case, re-publishing the report after downloading a latest version of the Power BI desktop resolved the issue.

If you have recently made changes to your report and published the report to the service, a chance of this error could be with your cachce. When you publish the report can you clear the cache and try to publish.

If issue persists, you can run a fiddler trace further to see where exactly the issue occurs..
https://powerbi.microsoft.com/en-us/documentation/powerbi-gateway-onprem-tshoot/#fiddler-trace

More details from your side like, the type of source you are using could help.
- schoden
  Post Partisan
  6 years ago
  Hi Anonymous
  
  I recently republished the old report with updated version from the desktop.
  Like you mentioned, I suspected the cache which I cleared it.
  The datasource is SQL and it is connected via gateway.