Forum Discussion
Refresh Failed: DMTS_OAuthTokenRefreshFailedError
Hi Fen Ling,
Thank you for your response.
You are right. I am indeed trying to reconnect it to the data source so I can refresh the data again. In fact, it also says that my Lakehouse is offline.
All the steps you have listed I have tried but still something is not going right. When I want to update my credentials in the gateway settings I still get an error:
Translation:
Cannot update connection credentials.
We do not have access to the data source. Please verify that you are authorized and have access to the data source and that your credentials are correct.
In addition, I am also curious how to update the gateway. Can you show how to get to that screen?
Thank you very much.
Regards.
Hi, WesleyvB
You need to make sure the gateway is working first. This is an Application and you will need to download and install the gateway Application you need:
Install an on-premises data gateway | Microsoft Learn
Then open the Application:
If there is a new version available, it will prompt you on the Application page.
Then in Power BI Service click on Settings (gear button) and then select 'Manage Connections and gateways' to go to the gateway management screen.
You will need to check that the gateway connection you are using is online before you can go and change the credentials, and in the meantime you will want to make sure that the credentials you have entered are correct.
I hope my suggestions give you good ideas, if you have any more questions, please clarify in a follow-up reply.
Best Regards,
Fen Ling,
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi Fen Ling,
I do not have any on-premise gateways. Mine are all in the cloud, so does this apply to my case?
Regards.