Forum Discussion
Refresh Failed: DMTS_OAuthTokenRefreshFailedError
Hi, WesleyvB
I am glad to help you.
According to your description, you are mainly trying to solve the problem of data source connection failure which leads to refresh failure?
If I understand you correctly, then you can refer to my solution.
First, you can open the corresponding .pbix file in Power BI Desktop, and then click Edit Permission to modify the Privacy Level. Sometimes Privacy Level can also affect the data source connection error.
You can also check whether the corresponding gateway you are using is working properly. If the gateway is offline, log in.
If it is working, you can try to update the credentials:
And you can also check if your gateway version is at the latest version. If not you can update to the latest version:
I hope my suggestions give you good ideas, if you have any more questions, please clarify in a follow-up reply.
Best Regards,
Fen Ling,
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi Fen Ling,
Thank you for your response.
You are right. I am indeed trying to reconnect it to the data source so I can refresh the data again. In fact, it also says that my Lakehouse is offline.
All the steps you have listed I have tried but still something is not going right. When I want to update my credentials in the gateway settings I still get an error:
Translation:
Cannot update connection credentials.
We do not have access to the data source. Please verify that you are authorized and have access to the data source and that your credentials are correct.
In addition, I am also curious how to update the gateway. Can you show how to get to that screen?
Thank you very much.
Regards.