Forum Discussion
Refresh Error
- 6 years ago
Solution: There was a SQL certificate that was not selected. Once that selection was toggled, refreshes began working properly.
This has happened once before. For some unknown reason, in the setting below where there is normally a certificate selected, the selection somehow became unselected. All our admin did was to reselect it and apply. I think he also restarted the SQL server.
I would say make sure you are on the latest copy of the gateway and then You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".