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JonBieniek's avatar
JonBieniek
Frequent Visitor
6 years ago

Refresh Error activity ID

How can I find out what my specific error is using the activity and request IDs? Cluster URI: WABI-US-NORTH-CENTRAL-redirect.analysis.windows.net Activity ID: cf31a81f-0b60-4ad5-8bd9-054010bdb51...
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venal's avatar
venal
Memorable Member
6 years ago

JonBieniek 

Can you please describe the issue and share the complete error with the screen shot.

Microsoft have some internal tools, they can investigate with the RAID(Request ID and Activity ID).

JonBieniek's avatar
JonBieniek
Frequent Visitor
6 years ago

Hi venal,

 

I am trying to refresh a data set on Power BI service that is connected to an API. I get errors whether I try an on demand refresh or a scheduled one. Here is the entire errror.

 

 

Something went wrong

Before the data import for Jira Data finished, its data source timed out. Double-check whether that data source can process import queries, and if it can, try again.Please try again later or contact support. If you contact support, please provide these details.

Cluster URIWABI-US-NORTH-CENTRAL-redirect.analysis.windows.net

Activity IDafde22b5-c18e-4814-a83d-6b05dd87b1e3

Request IDf04d4a74-4129-47ed-aaa3-756cac66e117

Time2019-10-25 07:34:00Z

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  • JonBieniek's avatar
    JonBieniek
    Frequent Visitor
    6 years ago

    Hi venal, 

     

    I'm just following up on this. Can you help me find the error description?