Forum Discussion
Recovery admin password
I was able to contact support in Brazil today, they will contact you by email / tel to reset the password. Thank you
Hi gustavoandrade ,
If you want to change password of your powerbi account, please use the following link to request a password reset.
https://docs.microsoft.com/en-us/power-bi/admin/service-admin-forgot-your-password
If you have any question, please kindly ask here and we will try to resolve it.
Best regards,
Community Support Team _ zhenbw
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
v-zhenbw-msft did not work.
I forgot my Office365 administrator password and am unable to recover it.The following message appeared on the link you passed:
SSPR_0014: você não registrou as informações de segurança necessárias para executar a redefinição de senha. Se você for um administrador, poderá obter mais informações nos artigos Registro para a redefinição de senha self-service e Como distribuir com êxito a redefinição de senha. Se você não for um administrador, forneça essas informações quando entrar em contato com o seu administrador.
My only alternative is to contact support in Brazil?
Hi gustavoandrade ,
Please refer this article.
For specific information, please refer to Troubleshoot self-service password reset.
Best regards,
Community Support Team _ zhenbw
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
The message below appears:
Your account is not enabled for password reset.
We're sorry, but your IT staff has not set up your account for use with this service.
If you'd like, we can contact an administrator in your organization to reset your password for you.However, this account is the administrator itself. How do I recover my admin password?
Or you could make this user (gustavoandrade / support @..) that I'm using on the forum as an ADMINISTRATOR.
(Both belong to me, in my domain)