Recovery a microsoft admin business account

Question

Hello,&nbsp;I have a problem on my business account in Ms Power BI. I set up 2 factors authentification on android app and microsoft authentificator with the admin account.But, I lose my fone so I can't access to my microsoft account.Is it possible to contact support and access to my account?

saitejatalasila · Answer

Hi,&nbsp;Please refer this one -https://answers.microsoft.com/en-us/msoffice/forum/all/recover-business-account/d432388b-97f0-4cb3-a04d-4c649af229dd

saitejatalasila · Answer

https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

richmondfiko · Answer

Hello, this solution can't work for accounts with 2 factors authentification

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Recovery a microsoft admin business account

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