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RonvdLaan's avatar
RonvdLaan
Frequent Visitor
3 years ago
Solved

Received error payload from gateway

Can anyone help me with this error.
Received error payload from gateway service with ID 799799

Need Help
  • RonvdLaan's avatar
    RonvdLaan
    3 years ago

    Hallo Henry,

     

    I did a reinstall for the gateway and this solved my problem.

    Thanks for your reply on my message.

     

    b

3 Replies

  • v-henryk-mstf's avatar
    v-henryk-mstf
    Community Support
    3 years ago

    Hi RonvdLaan ,

     

    Can you provide a screenshot of the relevant error message and describe it so that I can answer it for you as soon as possible?

     

    Or maybe you can refer to below document:

    Troubleshoot gateways - Power BI | Microsoft Learn

     

     Looking forward to your reply.


    Best Regards,
    Henry


    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • RonvdLaan's avatar
      RonvdLaan
      Frequent Visitor
      3 years ago

      Hallo Henry,

       

      I did a reinstall for the gateway and this solved my problem.

      Thanks for your reply on my message.

       

      b

  • simonem's avatar
    simonem
    Regular Visitor
    2 years ago

    Received error payload from gateway service with ID 146260: A non-serializable exception was encountered.

    I have a cluster with two nodes, both with the latest version of the gateway.

    This behavior started a week ago and has been intermittently affecting my Data Flow, which has used the same code for at least one year. 
    What do you suggest?