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MaykonBuenoBRA
New Member

Received error payload from gateway service with ID 300328: Error logging on username

Hello!

I already use the gateway for my reports. However, when creating a new report connected to the DataSet generated by Microsoft through the available usage metrics, I cannot configure the gateway due to the error below:

 

Received error payload from gateway service with ID 300328: Error logging on username 'xxx-microsoft'.

  • ActivityId: 42d6cc34-f0cf-4c07-a9e1-b5068c87b36c
  • RequestId: 367e63b4-d322-4faf-8ba6-c463f9d65d6a
  • Cluster URI: https://api.powerbi.com
  • Status code: 400
  •  
  • Server: powerbi://api.powerbi.com/v1.0/myorg/Admin%20monitoring
  • Database: Feature Usage and Adoption

    I've already updated the gateway and for other reports it works perfectly. Oh... I'm Admin Power BI for my organization. 
    If you can help me, I'd appreciate it.
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