Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Register now to learn Fabric in free live sessions led by the best Microsoft experts. From Apr 16 to May 9, in English and Spanish.

Reply
MaykonBuenoBRA
New Member

Received error payload from gateway service with ID 300328: Error logging on username

Hello!

I already use the gateway for my reports. However, when creating a new report connected to the DataSet generated by Microsoft through the available usage metrics, I cannot configure the gateway due to the error below:

 

Received error payload from gateway service with ID 300328: Error logging on username 'xxx-microsoft'.

  • ActivityId: 42d6cc34-f0cf-4c07-a9e1-b5068c87b36c
  • RequestId: 367e63b4-d322-4faf-8ba6-c463f9d65d6a
  • Cluster URI: https://api.powerbi.com
  • Status code: 400
  •  
  • Server: powerbi://api.powerbi.com/v1.0/myorg/Admin%20monitoring
  • Database: Feature Usage and Adoption

    I've already updated the gateway and for other reports it works perfectly. Oh... I'm Admin Power BI for my organization. 
    If you can help me, I'd appreciate it.
0 REPLIES 0

Helpful resources

Announcements
Microsoft Fabric Learn Together

Microsoft Fabric Learn Together

Covering the world! 9:00-10:30 AM Sydney, 4:00-5:30 PM CET (Paris/Berlin), 7:00-8:30 PM Mexico City

PBI_APRIL_CAROUSEL1

Power BI Monthly Update - April 2024

Check out the April 2024 Power BI update to learn about new features.

April Fabric Community Update

Fabric Community Update - April 2024

Find out what's new and trending in the Fabric Community.

Top Solution Authors
Top Kudoed Authors