Skip to main content
Showing results for 
Search instead for 
Did you mean: 

Find everything you need to get certified on Fabric—skills challenges, live sessions, exam prep, role guidance, and more. Get started

Not applicable

R visuals are working on power bi desktop but not on service



I have created a custom heatmap that runs perfectly on power bi desktop (also bar charts). However, when I publish them on the service, the labels on y-axis are  converted decimals on most of the charts (they work fine only when I choose single filtering). I have tried to do a workaround  by changing the factors into characters but that does not seem to be the solution.


Please advise, thanks.

Community Support
Community Support

Hi @Anonymous ,


In the course of investigating this issue for you, we found that there were users who shared similar experiences to yours.
When he was using R visual, when loading this duration type column into Power BI, the column was converted from a duration into a decimal type.

He uses "string formatting" to overcome the lack of "duration formatting".


For more information,you can refer to CUSTOM AXIS FORMATS IN POWER BI USING R VISUALS 


Best Regards,
Community Support Team _ Caitlyn

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.


Not applicable

Thanks dear, I noticed that you might need to change the syntax or the analysis approach if it does not work on the services.


Just to follow up, I changed syntax and the R visuals had worked perfectly fine on the service for a couple of days, however, 2 days ago I accessed the service and no visual was showing. Did power bi changed anything regarding this service or is it a bug? I read something like that, I am based in Greece and my visuals are still not working on the service.

Helpful resources

Europe Fabric Conference

Europe’s largest Microsoft Fabric Community Conference

Join the community in Stockholm for expert Microsoft Fabric learning including a very exciting keynote from Arun Ulag, Corporate Vice President, Azure Data.

Power BI Carousel June 2024

Power BI Monthly Update - June 2024

Check out the June 2024 Power BI update to learn about new features.


Fabric Community Update - June 2024

Get the latest Fabric updates from Build 2024, key Skills Challenge voucher deadlines, top blogs, forum posts, and product ideas.

Top Solution Authors