Forum Discussion

rosa_pch's avatar
rosa_pch
Regular Visitor
1 year ago
Solved

R Visuals not rendering in PBI Service

 R visuals cannot be rendered. These visuals were working properly last week, nothing has changed. The two packages I'm using are 'ggplot2' and 'likert', both supported in PBI Services. The visuals r...
  • Poojara_D12's avatar
    1 year ago

    Hi rosa_pch 

    If your R visuals suddenly stopped rendering in Power BI Service despite working fine earlier—and they still render correctly in Power BI Desktop—this typically points to an issue with the Power BI Service environment rather than your report or R script. Since you're using ggplot2 and likert, which are both supported packages, and there have been no changes to the data size or your report logic, the root cause may be related to recent changes or temporary disruptions in the underlying R execution environment in the Power BI Service. This could include issues such as a temporary R engine failure, a problem with package dependencies, or restrictions applied by Microsoft’s hosted R runtime. Occasionally, service updates or backend changes by Microsoft may also affect how certain R packages are handled, even if unintentionally. Additionally, network or authentication issues with the service itself could prevent visuals from rendering properly. To troubleshoot, first try republishing the report to see if the issue resolves. If not, confirm that you're using supported R script syntax and that there are no file paths or local references in the script. If the issue persists, it’s best to raise a support ticket with Microsoft, as access to server-side logs is limited, and the issue may be tied to their managed R environment, which only they can fix.