Forum Discussion
R Visuals not rendering in PBI Service
- 1 year ago
Hi rosa_pch
If your R visuals suddenly stopped rendering in Power BI Service despite working fine earlier—and they still render correctly in Power BI Desktop—this typically points to an issue with the Power BI Service environment rather than your report or R script. Since you're using ggplot2 and likert, which are both supported packages, and there have been no changes to the data size or your report logic, the root cause may be related to recent changes or temporary disruptions in the underlying R execution environment in the Power BI Service. This could include issues such as a temporary R engine failure, a problem with package dependencies, or restrictions applied by Microsoft’s hosted R runtime. Occasionally, service updates or backend changes by Microsoft may also affect how certain R packages are handled, even if unintentionally. Additionally, network or authentication issues with the service itself could prevent visuals from rendering properly. To troubleshoot, first try republishing the report to see if the issue resolves. If not, confirm that you're using supported R script syntax and that there are no file paths or local references in the script. If the issue persists, it’s best to raise a support ticket with Microsoft, as access to server-side logs is limited, and the issue may be tied to their managed R environment, which only they can fix.
Hi rosa_pch ,
Thank you tharunkumarRTK for the prompt response!
It looks like this is tied to an ongoing issue. Please consider raising a support ticket for further assistance. To raise a support ticket for Fabric and Power BI, kindly follow the steps outlined in the following guide:
How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn
Hope this resolve your query.If so,give us kudos and consider accepting it as solution.
Regards,
Pallavi G.
- Anonymous1 year agoNot applicable
Hi rosa_pch ,
Could you please confirm if the issue has been resolved after raising a support case? If a solution has been found, it would be greatly appreciated if you could share your insights with the community. This would be helpful for other members who may encounter similar issues.
Thank you for your understanding and assistance.