R Visual Doesn't Work in Power BI Service

[lin_davoy]

Hi,

I've been using Power BI Service with R Visual for around 1 years. Suddenly my visual stop working on Power BI web but still working properly on my Desktop. 

So, I've tried to download the workbook sample from here and just upload.  This confirm me that Power BI web R visual do not render online 

https://docs.microsoft.com/en-us/power-bi/visuals/service-r-visuals

I got 'Script Runtime Error' with this message
Activity ID: 0694d3d0-518f-4ec8-ac72-70f2c3305e3f
Request ID: 1250a104-2068-8a3a-fe8b-b9c4b57169ba
Correlation ID: 995e730b-9c16-4788-8f6b-d7f8e9aba522
Time: Fri Apr 22 2022 11:44:17 GMT+0700 (Indochina Time)
Service version: 13.0.18082.40
Client version: 2204.2.10821-train
Cluster URI: https://wabi-south-east-asia-b-primary-redirect.analysis.windows.net/

Any idea how to get this fix? 

[Anonymous · Accepted solution]

Hi @lin_davoy ,

This is a known issue and the issue has been fixed. Would you please retest it in the service and tell me the results? Thanks in advance.

Support | Microsoft Power BI

Best Regards,
Community Support Team_Gao

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly -- How to provide sample data

[lin_davoy · Accepted solution]

Seems like it's still got problem.

Activity ID: 834df85f-f5eb-4114-916c-73507e5b0a1b
Request ID: e46e7d05-d97e-a180-e1fd-987772cf0158
Correlation ID: a85d33b6-7828-822f-cb30-8dfe0d7664f9
Time: Mon Apr 25 2022 11:44:59 GMT+0700 (Indochina Time)
Service version: 13.0.18082.40
Client version: 2204.2.10821-train
Cluster URI: https://wabi-south-east-asia-b-primary-redirect.analysis.windows.net/

[Anonymous · Accepted solution]

Hi @lin_davoy ,

This is a known issue and the issue has been fixed. Would you please retest it in the service and tell me the results? Thanks in advance.

Support | Microsoft Power BI

Best Regards,
Community Support Team_Gao

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly -- How to provide sample data

[lin_davoy · Accepted solution]

Seems like it's still got problem.

Activity ID: 834df85f-f5eb-4114-916c-73507e5b0a1b
Request ID: e46e7d05-d97e-a180-e1fd-987772cf0158
Correlation ID: a85d33b6-7828-822f-cb30-8dfe0d7664f9
Time: Mon Apr 25 2022 11:44:59 GMT+0700 (Indochina Time)
Service version: 13.0.18082.40
Client version: 2204.2.10821-train
Cluster URI: https://wabi-south-east-asia-b-primary-redirect.analysis.windows.net/

[Anonymous · Accepted solution]

Hi @lin_davoy ,

I noticed on the website that the fix for this issue has been extended to the 25th, and I will get back to you here as soon as I have any new information.

Support | Microsoft Power BI

Best Regards,
Community Support Team_Gao

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly -- How to provide sample data

[Anonymous]

I still have the problem. Is there anything we have to do to have them back?

[Anonymous]

Hi @Anonymous ,

From the website it looks like this issue has been fixed. There may be a delay in deployment, please wait a while and test. If the visuals still has problems, you can post in the forum with the details of the error.

Best Regards,
Community Support Team_Gao

[Anonymous]

The problem is still here with me. I base in Oslo, Norway. 

Here is the error code:

Aktivitets-ID: 32aaaac2-aaa7-49e0-9bd6-c1fd7dde0f61
Forespørsels-ID: a5a1e212-6f43-6381-bb8a-3dacf4969ff3
Korrelasjons-ID: cfdb1294-72d9-df70-b281-87762b359bd6
Klokkeslett: Thu Apr 28 2022 20:40:53 GMT+0200 (sentraleuropeisk sommertid)
Tjenesteversjon: 13.0.18129.59
Klientversjon: 2204.3.11090-train
Klynge-URI: https://wabi-west-europe-redirect.analysis.windows.net/

[lin_davoy]

Seems like it's working already. Thank you very much.

Lin