Quickbooks Online credentials

I opened a ticket on this last month, and the short answer is that the issue is not resolved. I don't have confidence that this will be resolved anytime soon if I am being honest. This is part of the email response I got back after the ticket was closed:

"I would like to clarify the situation further. As mentioned, we have found a similar ICM (514347738) and we have received an update from our Product Group (PG) team and has confirmed that the issue you encountered is indeed "Bug - 1364063." and currently, the Product group recommended installing a Gateway as a workaround to remedy this issue. The Simba team is actively trying to resolve the issue. Because you do not have access to install the Gateway on your system, you stated that you will manually refresh data in Power BI Desktop until the issue is resolved. we aimed to be as transparent as possible in explaining this to you. However, we understand that your concern revolves around with this.

At this moment, I regret to inform you that there is no specific ETA for implementing changes to this . While I understand that this may not be the news you were hoping for, please rest assured that your feedback has been duly noted, and we will continue to thrive for improvements on your behalf. Our team is committed to enhancing our products and services based on valuable insights from customers like you."