Forum Discussion
Quickbooks Online credentials
I am having this same issue. Is there any word?
It renders a lot of our financial reporting very difficult to use.
I have been having this issue, and using the information here have managed to work around it using a local gateway.
The issue is specifically connected to creating new QuickBooksOnline connections in the cloud. This connector still works fine in Power BI Desktop, and if you are using the (I think previous) QuickBooks (rather than QuickBooksOnline) connector - which can connect to QuickBooks Online - that still works in the cloud too.
To get this to work, I installed an on premise gateway and then created a new QuickBooksOnline connection with it. While this was successful, I now got a new error while refreshing the dataset I'd assigned this connection to.
To resolve this, I changed one of the Gateway options to allow "Allow user's cloud data sources to refresh through the gateway cluster" and this now seems to work fine.
It is unclear why this connector has broken and whether it's a Microsoft or Intuit issue. It makes me rather concerned, as if the local connector option breaks then we're out of options for syncing this financial data.