Forum Discussion
Quickbooks Online credentials
Hi fhovey ,
When using the Power BI service for automatic refresh, please ensure that the Power BI gateway is installed and correctly configured.
The gateway acts as a bridge between on-premises data and cloud services. It is essential for refreshing data sets that are not directly connected to cloud services.
The steps are as follows:
Select the gear icon in the upper right corner.
Click new in the upper left corner to configure data source information.
After the configuration is complete, go to the workspace and select semantic model.
Check that the information for the two options below is correct.
For more information on setting up and configuring your gateway, please see:
Manage your data source - import and scheduled refresh - Power BI | Microsoft Learn
When setting up dataset refresh in the Power BI service, make sure you select the correct authentication method for QuickBooks Online.
Edit the dataset settings in the workspace to verify and update this information.
If you have any further questions please feel free to contact me.
Best Regards,
Yang
Community Support Team
If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!
I got this error when trying to sign in after setting up the gateway
Hi fhovey ,
The error message "Error while reading configuration file:C:\Program Files\On-premises data gateway\m\ODBC Drivers\Simba Quickbooks ODBC Driver\QuickBooksODBC.mdef" means:
There is a problem with the configuration file.
Please make sure the file path is correct and that the file exists in this location.
If the file or path is incorrect, please adjust it to the correct location.
The error message "Unable to connect to the data source. Either the data source is inaccessible, a connection timeout occurred, or the data source credentials are invalid." means:
There is a problem with the data source credentials or they have occurred.
Please double check that the credentials used for the QuickBooks data source are correct, you may need to update or re-enter the credentials in the gateway configuration.
If you have any other questions please feel free to contact me.
Best Regards,
Yang
Community Support TeamIf there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!But why would I need an on-prem gateway to begin with since QBO is online?
Hi fhovey ,
Do you mean your dataset is on a cloud service and not on-premises?
If your dataset is on a cloud service you really do not need a gateway.
If your dataset is local and connected through Power BI Desktop and then published to Power BI Service, a gateway is required.
In your original problem description, the 400 status code indicates that the data source credentials are incorrect.
Can you make sure that under the dataset settings you have updated the credentials to the correct location?
Maybe you can use OAuth2 authentication instead of basic authentication.
If you have any further questions please feel free to contact me.
Best Regards,
Yang
Community Support TeamIf there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!