Forum Discussion
Anonymous
7 years agoNot applicable
Quickbooks Online App - Intermittent Data Connection Failure
I use the Quickbooks Online app. For the past week, I have gotten the following data refresh errors: Message:Web.Contents failed to get contents from 'https://quickbooks.api.intuit.com/v3/company...
v-yulgu-msft
7 years agoMicrosoft Employee
Hi Anonymous,
From the error 500 message, it might be a problem cased by server side. You could delete the app, and re-install it to your workspace for a test.
Regards,
Yuliana Gu
Anonymous
7 years agoNot applicable
v-yulgu-msft Do you have any other suggestions?
I have deleted/reinstalled multiple times. Because Microsoft developed the app, Quickbooks is no help.
I have confirmed that others can use the app (with their own companies) successfully. Can anyone help me troubleshoot?