Forum Discussion
Quickbooks Online App - Intermittent Data Connection Failure
I use the Quickbooks Online app. For the past week, I have gotten the following data refresh errors: Message:Web.Contents failed to get contents from 'https://quickbooks.api.intuit.com/v3/company...
Hi Anonymous,
From the error 500 message, it might be a problem cased by server side. You could delete the app, and re-install it to your workspace for a test.
Regards,
Yuliana Gu
v-yulgu-msft I have tried that... multiple times. It still errors out.
I had a consultant tell me once that a client of his saw the same error and that when he removed an invoice with a negative amount, it began to work. However, I have searched ours and I do not have an invoice with a negative total.
I have found product/service lines with negative amounts, but I don't think that is the variable that is triggering the failure. I could really use some help on this one....