Forum Discussion
Anonymous
8 years agoNot applicable
Question regarding Gateway
Hi all We build a “Gateway Cluster” (with one Gateway) pointing to a SQL DB in another Azure subscription (the connection is successful!) We want to connect a PowerBI report “Data Set” to this g...
Anonymous
8 years agoNot applicable
Yes, done all that, and I followed the steps in the doc, but the problem remain.
locally i can refresh the report/ data set successfuly.
After uploading it to the PowerBI web site the refresh failed (I re created all the steps for a new source also)
- where are the detailed logs?
- the problem is in the Gateway config in the server? or is it in the "Gateway Nanagment" screen?
- maybe firewall issue between the gateway and the site?
thanks
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Please try again later or contact support. If you contact support, please provide these details.
Activity ID71bf6286-44e5-48e9-a711-b41f5f0bf1e1
Request IDaa44a2f9-0d47-66a3-980a-dc4dc9952a06
Correlation ID84f4bf1e-e916-d90c-b6bf-4ae12498a108
TimeTue May 22 2018 16:44:19 GMT+0300 (Jerusalem Daylight Time)
Version13.0.5391.159
v-qiuyu-msft
8 years agoCommunity Support
Hi Anonymous,
You can find detail error message in gateway logs: https://docs.microsoft.com/en-us/power-bi/service-gateway-onprem-tshoot#tools-for-troubleshooting
Are you able to set the dataset to use the data gateway? Which action you perform cause that error occurs?
Best Regards,
Qiuyun Yu