Q&A tool gives inconsistent answers for the same question randomly

[misharaina]

Hi @powerbicommunity,

The Q&A Tool sometimes gives inconsistent answers for the same question. Sometimes the issue disappears when we refresh the page. However, the desktop PowerBI version always displays the correct answer. The issue is only happening on the web browser. Please assist as this is highly critical for us.

Thanks

Misha

[misharaina]

Any updates on the issue?

[misharaina]

Hi, Is there any update on this?

[misharaina]

Thank you @v-xiaoyan-msft ! Just FYI, I also noticed that the issue is happening because it is not recognizing a filter that is applied on the page. 

[v-xiaoyan-msft · Accepted solution]

Hi @misharaina ,

We have submitted to internal ICM 309030122 , engineers are doing their best to fix this issue, please be patient and I will give you feedback here once there is any progress.

Best Regards,
Community Support Team _ Caitlyn