Forum Discussion

salmon's avatar
salmon
Microsoft Employee
6 years ago

Python personal gateway credentials, A problem occurred while processing your Python script.

I was trying to schedule the refresh of power bi report, but got an error concerning invalid credentials  (Your data source can't be refreshed because the credentials are invalid. Please update your...
Need Help
salmon's avatar
salmon
Microsoft Employee
6 years ago

Hi, I found this sentence in the blog

Does the machine hosting my personal gateway means the ones that my personal gateway install? I think I have installed so that the pbi desktop can run normally.

v-zhenbw-msft's avatar
v-zhenbw-msft
Community Support
6 years ago

Hi salmon ,

 

Yes, Python packages are installed on the machine that you use now, and the personal gateway need to be installed on the same machine. And you need to log in to Power BI Service on the same machine.

 

Your python script can run normally in your local machine. So we suggest you can uninstall the Personal gateway and re-install.

 

If it doesn't meet your requirement, we cannot reproduce the issue here and also not found an effective solution.
We suggest you to open a ticket here for help and let the engineer check this issue from your perspective : https://powerbi.microsoft.com/en-us/support/

 

Best regards,

 

Community Support Team _ zhenbw

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