Forum Discussion
Purchase to Power BI Pro Problem
Hi,
I would like to upgrade mis Power BI licence to Pro.
I read the documentation : https://powerbi.microsoft.com/fr-fr/documentation/powerbi-admin-purchasing-power-bi-pro/
I show this video : https://www.youtube.com/watch?v=Xxpr7kcNZhU
But I can't connect to the portal.office.com with this 2 following mail :
What is happening if I reset password from [email protected] ?
Will I receive confirmation/code on [email protected] ?
Best Regards,
Cyril
Hi cdupland,
When you sign in Power BI or office 365, you can select "Forgot my password" as follows.
If you still can't reset it, you can connect your administrator to reset a know even he forgot the old one.
Admin Portal isn't the portal.office.com, please review this article for more details.
Best Regards,
Angelia
5 Replies
Hi cdupland,
Have your bought the pro license successfully? Please use [email protected] account to sign in Power BI service and check if you can sign and enter the Admin portal?
And there is no relationship between [email protected] and [email protected], when you reset password of [email protected], you can't receive confirmation/code in your [email protected].
Best Regards,
AngeliaHi v-huizhn-msft,
Thanks for this informations.
I dont' use the [email protected] account to sign in Power BI service but this : [email protected]
I try the Power BI Pro 60 days with this account.
How can I reset password of the [email protected] ?
We do no use it and our administrator don't remember it.
The Admin Portal you say is the portal.office.com ?
Thanks,
Cyril
I forgot to inform you that our [email protected] is attach to our Azure Cloud Service.
We would like to attach it with a Power BI Pro licence.
Best Regards,
Cyril
