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bn228
Regular Visitor

Pulse Chart Visual Axis Disappearing

I'm running into an issue with the Pulse Chart visual once the report has been published online (in service). When I'm working with the Desktop version the visual works fine and shows everything without any issues. Once published, however, the axis lines disappear and the x-axis shifts to the top of the visual. I have no clue what is happening from Desktop to Service and I've tried working through the different formatting options without any luck. 

 

I've captured screen shots below for visual reference.

 

Desktop View:

 

  Desktop View.PNG

 

 

Published/Service View:

Published_Service View.PNG

1 ACCEPTED SOLUTION
v-frfei-msft
Community Support
Community Support

Hi @bn228,

 

I cannot reproduce your issue here using the Power BI desktop of version :2.61.5192.601 64-bit (August 2018). Refering to the pictures as below, everything went well in my side, Could you please update your desktop to the latest version and try again?

 

2.PNGCapture.PNG

 

Regards,

Frank

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.

View solution in original post

3 REPLIES 3
v-frfei-msft
Community Support
Community Support

Hi @bn228,

 

I cannot reproduce your issue here using the Power BI desktop of version :2.61.5192.601 64-bit (August 2018). Refering to the pictures as below, everything went well in my side, Could you please update your desktop to the latest version and try again?

 

2.PNGCapture.PNG

 

Regards,

Frank

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.

Hey Frank,

 

Thank you very much for the reply. I had already updated the pulse chart visual but had not seen the Desktop update was available for August. I updated both to be on the safe side and so far it appears to have resolved the issue. Fingers crossed this did it. I'll provide an update if anything changes.

 

Thanks again!

Hi @bn228,

 

Does your issue still occur? If any question, feel free to let me know please.

 

Regards,
Frank

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.

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