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spandy34's avatar
spandy34
Responsive Resident
2 years ago
Solved

Publishing Report in Service Issue

I wondered if anyone could help me with this strange situation.

 

I have a report which is working fine when on Desktop and presents the data as expected.  As soon as I publish it to the service, the report is completely different and inaccurate.  Example below.  I have tried deleting the report in the service and republishing but the same issue occurs.  What do you think I am doing wrong?

 

Desktop Report

Report Published to the Service

 

  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi spandy34 ,

     

    Through my testing, I cannot reproduce your issue.
    This is my test version:

    What is your data source? Does this problem only occur with reports from a specific data source? You can try to update Power BI Desktop to the latest version and then publish it to the service to see if the problem is solved. Beyond that, you can check to see if filtering is done on the service.

     

    Best Regards,

    Neeko Tang

    If this post  helps, then please consider Accept it as the solution  to help the other members find it more quickly. 

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi spandy34 ,

     

    What visuals are you using?

     

    Here are a few steps you can try to resolve this:

    1. Check for Data Refresh: Ensure that the dataset in the Power BI Service is refreshed after publishing. Sometimes, the data may not be up-to-date, leading to discrepancies.

    2.Row-Level Security (RLS): If you have Row-Level Security configured in Power BI Desktop, ensure it's behaving as expected in the Power BI service. Sometimes, RLS rules can cause data to appear differently for different users.

    3.Clear your browser cache and try again or use a private window to view the report.

     

    Best Regards,

    Neeko Tang

    If this post  helps, then please consider Accept it as the solution  to help the other members find it more quickly. 

    • spandy34's avatar
      spandy34
      Responsive Resident

      Hello thank you very much for your response

       

      I have carried out a manual refresh and it still showed discrepancies.  There is no RLS in my report.  I have cleared the cache and the discrepancies are in all of the visuals which are tables and also the one included in this example which is a matrix.

       

      • Anonymous's avatar
        Anonymous
        Not applicable

        Hi spandy34 ,

         

        Through my testing, I cannot reproduce your issue.
        This is my test version:

        What is your data source? Does this problem only occur with reports from a specific data source? You can try to update Power BI Desktop to the latest version and then publish it to the service to see if the problem is solved. Beyond that, you can check to see if filtering is done on the service.

         

        Best Regards,

        Neeko Tang

        If this post  helps, then please consider Accept it as the solution  to help the other members find it more quickly.