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Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

Published Dashboard Does Not Update After Dataset Refresh

I have published a dashboard. However, after I update the dataset, the dashboard visuals do not update after clicking the refresh button in the dashboard page. I have tried the following methods of refreshing the dataset:

1) Refresh by scheduling

2) Manual Refresh

3) Refresh through Microsoft Flow

 

I also don't get any error when updating the dataset online.

The Desktop dashboard can easily get refreshed. No problem with that. 

 

I have also republished the dashboard and replaced the previous one several times, still does not work.

 

The only way it worked: I published as a dashboard with a new name. However, this gives a new link for the dashboard, which is not appropriate! (I don't want to give a new link to the stakeholders everytime!)

 

Can you please help me? What is the solution with this situation?

Need Help
  • Anonymous's avatar
    Anonymous
    5 years ago

    Hi guys,

     

    I found the reason, which is funny!

    The date filter did not update automatically, so data were filtered in the dashboard!

    When I chose the full date range, it showed all the data.

    Thanks.

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    Hi guys,

     

    I found the reason, which is funny!

    The date filter did not update automatically, so data were filtered in the dashboard!

    When I chose the full date range, it showed all the data.

    Thanks.

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    Do you use parameters for your environment ? Are the parameters the same for your deployed report as for the one in PBI desktop ?

     

    It really sounds like you are loading from 2 different environments (test / prod) 

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    Hi Anonymous 

     

    What do you mean parameters? I just have prepared a dashboar in Power BI Desktop and have published it into app online..

     

    There is no two environments. The dashboard is reading a list from SharePoint list. Very straightforward. 

     

    I just don't understand why that dashboard is not updating online.

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    Dis you check if the credentials under Data source credentials are correct