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Justair07's avatar
Justair07
Resolver I
6 years ago
Solved

Published App in App Workspace not Updating for all users

Hello, I have a published app in an app workspace that I use to bundle up and deploy all of my dashboards and reports relivant to our buisness. I've been using this app for over a month and it has b...
Need Help
  • TomMartens's avatar
    TomMartens
    6 years ago

    Hey Justair07 ,

     

    I noticed a delay of approx. 45min (but this has happened just once, in a couple of years) until the app has been deployed to all users ~2000.

    This depends on overall traffic in the datacenter where your tenant is located, the weather, the mood of your favorite soccer team, ...

    If you encounter a tremendous delay as I mentioned above each time, if you update your app, you have to open a support ticket with MSFT as there is an issue.

     

    Hopefully, this helps a little.

     

    Regards,

    Tom

v-easonf-msft's avatar
v-easonf-msft
Community Support
6 years ago

Hi , Justair07 

Like pushing apps to users,  it also can  take  time  to update puiblished app for all user.It  depends on the number of items in the app and the number of people given access. We recommend update apps during off hours with plenty of time before users need them. Verify with several users before sending broad communication about the apps' availability.

 

You also can recommend   user  who not show reflection of the updated changes  to refresh, or close and reopen their browser.

 

Best Regards,
Community Support Team _ Eason
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