Forum Discussion
shvitani
5 years agoFrequent Visitor
Processing error: The underlying connection was closed: An unexpected error occurred on a receive.
We keep getting this error (not always, but most at the time) on refresh, but only on Power BI Service (we have no problem from Power BI Desktop) - Please help... Error details: Hide On demand 4...
Anonymous
5 years agoNot applicable
Hi shvitani ,
If this situation happens completely randomly, it will be difficult to debug the issue.
You could try to open a support ticket. It is free if you have a Pro account.
Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".
Best Regards,
Jay
shvitani
5 years agoFrequent Visitor
Hi Jay,
Please note, we have added more details - do you think we need to create a support ticket? 🙂