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I have a Power BI report that I have written in Desktop. Relevant visuals pictured here.
Those numbers are correct. When I publish it to the service, before I connect it through the gateway, the data remain correct (Service version on the far left, local Desktop version on the far right).
When I connect it to the gateway and refresh the semantic model, the data remains correct (Service version on the far left, local Desktop version on the far right).
However, if I refresh the browser (Google Chrome), or navigate away from PBI Service and then back, I get the following (Service version on the far left, local Desktop version on the far right).

I did not click anything, I did not apply any new filters. I did not interact with the report in any way other than opening it. Why is it suddenly different, and how do I fix it?
I have cleared the browser cache. I did not work. I have refreshed the published report again. I didn't work. I have refreshed the Desktop report to confirm what I think to be the correct numbers are correct. They are. They only thing I have found that fixes this issue is deleting the semantic model from PBI Service, and republishing. Even then it only stays correct until I navigate away from the page, and then it is back to the last image above.
Solved! Go to Solution.
@cmaier I'm out of ideas then. That's a head scratcher. You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".
@cmaier See if this button exists and click it:
I have done that as well. I does not fix the issue because I have not clicked any filters or interacted with the visualization in any way. In the above screen shots, the only difference between the third and fourth is that I clicked to refresh the browser. I did not click on the report at all.
@cmaier Did RLS kick in?
@Greg_Deckler ,It shouldn't have. I have set up the roles, but they haven't been populated. Right now I am the only person with access and I am the report author and the workspace admin.
@cmaier I'm out of ideas then. That's a head scratcher. You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".
Thank you, I'll do that
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